These instructions relate to sites served from the NetValue Hosting web cluster.

Getting connected

SSH is the preferred method

SSH connection details

SSH Server address: ssh.cluster.netvalue.nz

You can see your username and upload your SSH public key via Mypanel > Services > SSH

FTP connection details

FTP Server address: ftp.cluster.netvalue.nz

You can see your username, and change the password, for hosting account via MyPanel > Accounts.

Common questions:

What if my domain name is not resolving to your servers yet?

You can upload or update your website before moving your domain name, thus avoiding any downtime as the domain is moved.

You can test your content via your hosts file temporarily:
103.248.176.140 example.com
103.248.176.140 www.example.com
( be sure to remove this from your hosts file when you’re done to avoid confusion later on )

What are the default pages supported on the cluster?

The filename of your home page should always be index.html or index.php. Our web servers will automatically send one of those files when a browser requests the bare domain, like https://example.com.

What software would I use?

You will need a client program installed on your computer that can connect using SSH or FTP.  There is a wide array of software available, some commonly used options are include FileZilla for FTP, PuTTY for SSH.  ‘ssh’ is available on the majority of Linux/Mac platforms.  (To avoid linking to out of date content the vendors of FileZilla or PuTTY can be found via Google, or another reputable search engine).